DWP Tests Jobcentre Plus and Work Coach Overhaul to Tackle Stigma and Boost Support
If you’ve ever walked out of a Jobcentre Plus feeling worse than when you walked in, you’re not alone—and the Department for Work and Pensions (DWP) knows it. In response to mounting criticism about the current benefits system, the DWP has started testing sweeping changes to the Jobcentre environment and the role of work coaches. … Read more